DIMOCO takes data protection very seriously and as such, We will process the information (including personal data) that You provide Us with utmost care and confidentiality in accordance with this Personal Data Policy for the DIMOCO Website (the “Policy”) as well as applicable laws.
This Policy provides You with the information about essential aspects of data processing at DIMOCO.
1. General information
DIMOCO Website is operated by DIMOCO Payments GmbH, a company incorporated under FN 199901 y of the company register of the Regional Court of Wiener Neustadt, Austria, having its registered offices at Campus 21, Europaring F15/302, A-2345 Brunn am Gebirge, Austria. As such, DIMOCO Payments GmbH is to be seen as being the controller of any personal data collected via DIMOCO Website.
For the purposes of this Policy:
- “DIMOCO Payments Website” shall mean all web pages accessible under the domain “www.dimoco.com” as presented in the relevant Terms of Use.
- Any reference to “You” or “Your” shall mean the visitor of the DIMOCO Website.
- Any reference to “DIMOCO”, “We”, “Us” or “Our” shall mean DIMOCO Payments.
2. What data will be processed?
Depending on the circumstances, the consent for processing expressed by You on the DIMOCO Website and the functions offered on the DIMOCO Website that You decide to use, the following categories of personal data might be processed:
- When visiting the DIMOCO Website: The date and time of Your request, the requested page, the type and version of Your browser, Your operating system, the type of your device and its display resolution, the geographical location where You are visiting from, Your consent status, the URL-address that directed You to the DIMOCO Website and Your IP address.
- When completing a contact form: Name, salutation, contact data (such as e-mail address, phone number, etc.), Your comments and content of your message and its annexes as well as data related to the company You are representing.
The DIMOCO Website also uses small text files (cookies) that enable the storage of device-specific information on the system on Your PC, laptop, tablet, mobile phone, etc. Some cookies are saved on Your device and stay there until manually deleted. The cookies are used in order to recognize Your browser next time You visit the DIMOCO Website as well as to optimize its functionality, including third-party provider cookies as defined in section 5. below.
Please note that You can change the handling of cookies of the DIMOCO Website by use of the implemented cookie manger and/or the preference of Your browser at any time, such that You are informed in case that cookies are being used and have the possibility to allow the use thereof on a case-to-case basis. Please be advised that the deactivation of cookies could limit the functionality of the DIMOCO Website.
3. What is the purpose and legal basis of the data processing?
Depending on the circumstances and the functions offered on the DIMOCO Website that You decide to use, We will process the relevant personal data provided by You exclusively for following purpose(s) (the “Purpose”):
- When visiting the DIMOCO Website: Display of the DIMOCO Website and its contents, protection of the DIMOCO Website against unlawful and criminal attacks and gathering statistical data in order to optimize functionality of the DIMOCO website.
- When completing a contact form: Communication with You and assessment and exploration of potential business cooperation, including contacting You directly.
Unless stated otherwise in this Policy, the processing of Your data is based on Our legitimate interest (Article 6 para1 lit f GDPR), such as provision of the DIMOCO Website, marketing and contacts as well as security of network and information, or – where relevant – on Your voluntary consent given expressly for a specific Purpose (article 6 para 1 lit a GDPR) as well as. We are not permitted to and shall not process any of Your personal data without Your consent or without having such legitimate interest.
Even though the provision of certain information for the realisation of a specific Purpose might be stated as being “required”, please note that You are by no means under any legal obligation to disclose such information to Us. Please be advised, however, that the non-provision of the information stated as being “required” could have the result that We will not be able to process Your request.
4. How will the data be processed?
The personal data You provide Us will be kept confidential and will be processed with due care, appropriately and in a way adequate to the relevant Purpose expressly stated in this Policy. The data will be processed in compliance with applicable laws, in particular the General Data Protection Regulation (GDPR) of the EU as well as with the relevant provisions of the Austrian national law. The confidentiality and security of Your data is secured by appropriate technological and organizational means.
5. Who has access to Your data?
Access to the data provided by You will only be granted to authorized personnel of DIMOCO, its affiliated companies or its third party partners (as stipulated above) responsible for the realisation of the relevant Purpose.
Unless otherwise specifically stated, no personal data that You provide Us for any of the Purposes stated in this Policy will be made available or transmitted to any third party without Your express permission.
Where it is necessary in order to respond to a request You made via the DIMOCO Website, Your personal data might be transferred to DIMOCO’s affiliated companies (e.g. where Your request can be addressed more accurately by such affiliated company).
- Easyname Website Hosting
Please be advised that in order to provide and optimize functionality of the DIMOCO Website, we cooperate with easyname GmbH, Vienna, which as an external partner for hosting services has technical access to the data processed via the DIMOCO Website, which is required in order to provide the DIMOCO Website in Our legitimate interest (Art 6 para 1 lit f GDPR).
- Borlabs Cookie & Consent Manager
The DIMOCO Website uses Borlabs Cookie & Consent Manager (“Borlabs Cookie”), which sets a technically necessary cookie (borlabs-cookie) to store Your cookie consent expressed on the DIMOCO Website, as required under current data protection laws interest (Art 6 para 1 lit c GDPR). Borlabs Cookie does not process any personal data. The borlabs cookie stores the consent You gave when You entered the website. If You wish to revoke this consent, simply delete the cookie in Your browser. When You re-enter/reload the website, You will be asked for Your cookie consent again. You can also change the relevant cookie settings in Borlabs Cookie manager at any time.
- Matomo
The DIMOCO Website uses Matomo to analyze traffic and collect anonymous usage statistics for the DIMOCO Website in order to help Us to improve Your user experience. We process the data specified in section 2. “What data will be processed” above. Matomo is self-hosted by Us (“on premises”). The information gathered is not at any point used in a way that could allow an identification of specific users. All data is only processed by Us and Our web hosting platform and no information is forwarded to third parties. The use of Matomo is based on Our legitimate interest (Art 6 para 1 lit f GDPR) to provide and optimize the DIMOCO Website and its structure.
- Cloudflare Content Delivery Network (CDN)
The DIMOCO Website uses the “Cloudflare” Content Delivery Network (CDN) service, operated by Cloudflare, Inc., located at 101 Townsend St., San Francisco, California 94107, USA, in order to increase the availability, loading speeds and security of the DIMOCO Website by technically routing information requested from the DIMOCO Website by Your browser via the Cloudflare CDN and its international and regional distribution servers in Your area, where parts of the DIMOCO Website are cached. In providing the service, Cloudflare may analyze traffic between the DIMOCO Website and Your browser (e.g. Your IP-address, routing and traffic data, performance data, browser data) to act as content distributor and efficiently provide the DIMOCO Website and Cloudflare also filters traffic for potentially malicious access.
The use of Cloudflare is based on our legitimate interest (Art. 6 Para. 1 lit. f GDPR) in providing the DIMOCO Website as fast, error-free and secure as possible. Data transfer to the USA is based on the standard contractual clauses of the EU Commission and Cloudflare is certified under the EU-US Data Privacy Framework. More details can be found here: https://www.cloudflare.com/privacypolicy/.
- External Links
The DIMOCO Website may also include links to external websites, such as YouTube (www.youtube.com) or LinkedIn (www.linkedin.com). Clicking on and following such links results in You being forwarded to the websites of the respective third-party provider, that You are using subject to their respective terms of service and data privacy policies. We have no control over the functions and data processing activities of such third-party websites, nor over the extent of the personal data collected thereby. Details on their data processing as well as Your rights in this regard and Your browser setting options may be obtained from the respective policies available on the respective third-party websites.
6. How long will Your data be processed?
- How long will Your data be processed?
Depending on the circumstances and the functions offered on DIMOCO Website that You decide to use, Your relevant personal data will be stored for the following period:
- When visiting the DIMOCO Website: All data will be automatically erased 26 (twenty-six) months following Your visit.
- When completing a contact form: All data provided by You will be automatically erased from our database 6 (six) months following their receipt by DIMOCO. This period can be extended accordingly, if such extension is necessary for maintaining contact between You and DIMOCO or otherwise required by the purpose of the communication.
7. The legal basis of processing and Your permission and rights
You should know that You have the following rights with respect to the personal data that You provide Us:
- You have the right to limit or withdraw the consent You gave Us to process Your data and/or request the deletion thereof. If You should choose to limit the consent You originally gave Us, then We will act in accordance with Your instructions. If, however, You should choose to withdraw Your consent entirely, We will cease to process Your data immediately and will delete Your data accordingly.
- You have the right to request Us to inform You about the personal data We have stored about You.
- You have the right to request Us to amend any incorrect data that We have stored about You.
- You have the right to data portability, which means that upon request, We will transfer Your data to a third party that You nominate.
- You have the right to lodge a complaint to the Austrian Data Protection Authority (Datenschutzbehörde) in the event that You are of the opinion that a breach of data security has occurred.
You can exercise the aforementioned rights at any time.
If You have any questions about Our data security, please do not hesitate to contact Us:
DIMOCO Payments GmbH
Campus 21, Europaring F15/302
2345 Brunn am Gebirge, Austria
E-mail: [email protected]
Telephone: +43 1 33 66 888 – 0
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