How customers expect to pay has changed. Our lives are becoming more and more digital, and we expect a certain amount of crossover in our offline lives.
What does this mean? It means that those operating in the physical world have to ensure that their services can still be bought and used via the digital one. From public transport to mobility disrupters – the revolution is online.
What our partners say
What are the payment challenges faced by mobility providers?
01
Modern Consumers
Modern consumers demand effortless and swift payment solutions that seamlessly integrate with their fast-paced lifestyles.
The ease of transaction processes gradually shapes user adoption and subsequently impacts the overall revenue generated by services. While a bad payment experience might not cause someone to abandon public transportation immediately, the long-term consequences of poor experience are often underestimated.
02
Competition
Even in the realm of public transport, there is competition. Take for example, Germany: A consumer does not have to purchase their ticket from the DB Navigator, there are other apps and options available.
The decision on which one to use hinges on the quality of their experience.
This holds true for a diverse range of users, including those from different demographics. Seemingly minor details can exert a notable influence on users’ decisions and preferences.
What do users want… Convenience
Customers seek seamless and quick purchases that align with their on-the-go lifestyle.
A difficult and convoluted process can cause frustration and abandonment. What simple steps can you take to improve your user experience:
This holds true for a diverse range of users, including those from different demographics. Seemingly minor details can exert a notable influence on users’ decisions and preferences.
01
Users don’t want to complete a long application process to buy a ticket.
Keep it simple and let them get on with their day and offer a guest checkout.
Check Out
02
Make sure you are offering relevant payment methods that are quick, secure, simple to use, and widely available.
Acces our Payment Methods
Payment methods
What solution does DIMOCO Payments offer?
An easy way to give consumers what they want is by integrating Carrier Billing into your payment setup.
With us you can:
INCREASE CONVERSION RATES
REACH MORE CUSTOMERS
REDUCE PAYMENT RISKS
Integrating carrier billing payments into mobility yields several benefits:
USER CONVENIENCE
INCREASED ADOPTION
REDUCED FRICTION
SOLUTIONS
Explore our other solutions
