Why Payments is the Key to Unlocking Growth

Discover Effective Payment Strategies for Business Success

To stay relevant, merchants are constantly seeking innovative ways to increase turnover and sustain growth. One often-overlooked area of opportunity lies in optimizing payment strategies. That’s right. Payments. By fine-tuning your approach to payments, you can unlock the potential for higher sales, improve customer loyalty, and enhance operational efficiency.

What steps can you take to boost your turnover?

Diverse Payment Options: How we pay is changing. It depends on basics such as where we live, and how old we are, as well as more elusive factors such as interests and beliefs. Diversifying payment options is therefore a strategic imperative for merchants looking to boost turnover.  By recognizing the diverse preferences of customers, businesses must offer a range of payment methods, including credit cards, digital wallets, and other alternative payment methods (APMs). This approach not only accommodates individual preferences but can significantly increase sales and reduce shop-cart abandonment rates. Staying competitive in a crowded marketplace is also facilitated by offering varied payment options, as it aligns with the standard expectations of modern consumers, attracting a broader customer base and enhancing overall revenue.

Streamlined Checkout Process: Customers increasingly demand convenience and efficiency. A complex and time-consuming checkout system can act as a deterrent. Lengthy checkouts can lead to shop-cart abandonment, resulting in missed sales opportunities. By ensuring a smooth checkout system with minimal steps, you are likely to close more transactions. The average shop-cart abandonment rate is 68.81 percent, that is a huge amount of lost earnings. A guest checkout is a great way to get impulsive purchases from new shoppers and a once-click experience for recurring customers ensures ease and consumer satisfaction by reducing both friction and frustration.

Mobile Optimization: According to Statista’s Market Insights, mobile eCommerce makes up 60 percent of all eCommerce sales globally. Ensuring that your website and payment process are fully mobile-friendly is not just a recommendation; it’s a strategic imperative. The shift towards mobile devices is a global phenomenon, and consumers increasingly rely on their smartphones and tablets to make purchases, conduct product research, and compare prices while on the move. Failing to provide a mobile-friendly experience can alienate a significant portion of your potential customer base. By offering a mobile-optimized website, you can reduce bounce rates, enhance the user experience, improve search engine ranking, reach a global audience, and ultimately, increase your turnover. A responsive web design approach ensures that your site automatically adapts to various screen sizes and devices, providing a consistent and positive experience for all users, whether they’re on the go or at home.

Personalization and Data Utilization: Take your relationship to the next level. Leveraging customer data to tailor payment experiences can enhance the overall shopping experience and make it more relevant and engaging. By analyzing previous purchase history and customer preferences, businesses can offer tailored promotions, discounts, and product recommendations that are highly personalized. When customers feel that a business understands their individual needs and preferences, they are more likely to not only complete a purchase but also engage more deeply with the brand. This deeper connection can lead to increased trust, loyalty, and a higher likelihood of returning to make additional purchases.

Efficient Fraud Prevention: Implementing state-of-the-art fraud prevention measures is crucial for safeguarding both business interests and customer trust in the digital landscape. Leveraging machine learning algorithms and real-time monitoring, businesses can analyze transaction patterns, identify anomalies, and thwart potential fraud, ensuring smooth processing for legitimate transactions. A secure payment environment, strengthened by effective fraud prevention, not only reduces financial risks but gives confidence to customers, encouraging more transactions. This sense of security becomes a driver for customer loyalty and repeat business.  In a cybersecurity-conscious era, businesses that visibly invest in fraud prevention send a clear message about their commitment to protecting sensitive information, fostering a positive reputation that can differentiate them in the competitive market. Efficient fraud prevention is not just a shield against risks; it is an investment that builds a secure, trustworthy payment ecosystem, driving customer trust, transactional engagement, and overall business success.

Subscription and Recurring Billing: You don’t need to be a streaming service or ePublisher to offer subscriptions. Anything that is used or consumed on a regular basis such as socks, coffee, and razors can be tailored to a subscription or recurring purchase.  If your business model allows it, the implementation of these services is a great way to increase consistent revenue streams and is a sure-fire way to foster customer loyalty. If you are looking for ideas on how to create a subscription model that works for your business, you can talk to one of the DIMOCO Payments team.

Payment strategies play a pivotal role in boosting your turnover. By embracing diverse payment methods, streamlining the checkout process, personalizing customer experiences, and continually optimizing operations, you can unlock significant growth potential. The key is to stay up to date on market trends, customer preferences, and emerging technologies so that you remain competitive and continue to increase your turnover. Choose a payments partner that understands your business and will tailor their services to your specific needs. They should provide expert guidance and support to help you optimize your payment processes.

Merchants who take a proactive approach to payment strategies will find themselves not only increasing revenue but also building stronger, more loyal customer relationships that will drive sustained growth for years to come.

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Personal Data Policy Table of Contents for the Career Portal

1. General information

The DIMOCO Careers Portal is a platform that is designed to centralize and manage job applications made by applicants for positons within DIMOCO, and is operated by DIMOCO Payments GmbH, a company incorporated under 199901 y of the company register of the Regional Court of Wiener Neustadt, Austria, having its registered offices at Campus 21, Europaring F15/302, A-2345 Brunn am Gebirge, Austria. As such, DIMOCO Payments GmbH is to be seen as being the controller of the data.

For the purposes of this Policy:

  • any reference to “You” or “Your” shall mean the job applicant.
  • any reference to “DIMOCO” , “We” , “Us” or “Our” shall mean the entities of the DIMOCO group of companies, in particular, but not limited to:
  • DIMOCO Payments GmbH
  • DINAPE Solutions GmbH

2. What Data Will Be Processed?

During the application process, We will store and process the relevant information (including personal data) provided by You in Your application to DIMOCO, including particularly, but not necessarily limited to, Your gender, academic title, first name, surname, date of birth, address, citizenship, phone number, e-mail address and possession of a valid work permit in Austria as well as other data included in documents You chose to upload to the DIMOCO Careers Portal, such as CVs or recommendation letters, etc. We do not at any stage of the application process request that You provide Us with any sensitive personal data (e.g. information on racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic or biometric data, as well as data concerning a natural person’s sex life or sexual orientation). Should You, however, proactively disclose any sensitive personal data to Us in Your application (e.g. in Your curriculum vitae), please be advised that We will consider this as You giving Us Your express consent to store and process such data in accordance with this Policy and applicable laws.

3. What is the Purpose of the Data Processing?

We process the data made available by You for the sole purpose of carrying out the application process, and in particular to assess Your application and contact You in connection with Your job application, and if applicable, future job openings at DIMOCO (the “Purpose”).

4. How the Data Will Be Processed?

The data You provide Us will be kept confidential and will be processed with due care, appropriately and in a way adequate and relevant to the Purpose expressly stated in this Policy. The data will be processed in compliance with applicable laws, in particular the General Data Protection Regulation (GDPR) of the EU as well as with the relevant provisions of the Austrian national law. The confidentiality and security of Your data is secured by appropriate technological and organizational means.

 

Each time You access the website of the DIMOCO group of companies (and by extension the DIMOCO Careers Portal), a so-called log file that records Your activity on the DIMOCO website will be created. This log file can collect information on the name of the webpage(s) You accessed, the date and time of Your request, the type and version of Your browser, Your operating system, the URL-address that directed You to the DIMOCO website and Your IP address. We use these files in order to protect the DIMOCO website against unlawful and criminal attacks. Furthermore, may We use these files to gather statistical data in order to optimize functionality of the DIMOCO website. The information gathered by the log-files is not at any point used in a way that could allow an identification of specific users.

 

The website of the DIMOCO group of companies (and by extension the DIMOCO Careers Portal) also uses small text files (cookies) that enable the storage of device-specific information on the system on Your PC, laptop, tablet, mobile phone, etc. Cookies do not cause any damage to Your device and do not contain or store any personal data (e.g. name, e-mail, phone number, etc.). Some cookies are saved on Your device and stay there until manually deleted. The cookies are used in order to recognize Your browser next time You visit the DIMOCO website as well as to optimize its functionality.

 

Please note that You can change the preference of Your browser at any time, such that You are informed in case that cookies are being used and have the possibility to allow the use thereof on a case-to-case basis. Please be advised that the deactivation of cookies could limit the functionality of the DIMOCO website.

5. Who Has Access to Your Data

No personal data You provide Us will be made available or transmitted to any third party without Your express permission. Access to the data provided by You will only be granted to authorized personnel of DIMOCO, particularly the HR department of DIMOCO Payments GmbH and the relevant DIMOCO managers responsible for the particular job vacancy You have applied and/or are being considered for.

6. The legal basis of processing and Your Permission and Rights

The processing of Your data for the Purpose is based on Your voluntary permission given expressly in the application process (Article 6 para 1 lit a GDPR). We are not permitted to and shall not process any of Your personal data without Your consent.

 

Even though the provision of certain information in the application process is stated as being “mandatory”, please note that You are by no means under any legal obligation to disclose such information to Us. Please be advised, however, that the non-provision of the information stated as being “mandatory” could have the result that We will not be able to consider or process Your application.

 

We are required to keep Your personal data for a period of 6 (six) months following the end of the application process. All of Your personal data will be erased automatically thereafter, unless You gave Us the right to store and process Your personal data for a period of up to 1 (one) year so that You can be considered for future job opportunities at DIMOCO. In this latter case, all Your personal data will be automatically erased after the lapse of the 1 (one) year period.

 

You should know that You have the following rights with respect to the information (including personal data) that You provide Us:

 

  • You have the right to limit or withdraw the consent You gave Us to process Your data and/or request the deletion thereof. If You should choose to limit the consent You originally gave Us, then We will act in accordance with Your instructions. If, however, You should choose to withdraw Your consent entirely, We will cease to process Your data immediately and will delete Your data accordingly. Please be advised that the limitation/withdrawal of Your consent or the request for the deletion thereof may automatically suspend any application process that has already started.

 

  • You have the right to request Us to inform You about the personal data We have stored about You.

 

  • You have the right to request Us to amend any incorrect data that We have stored about You.

 

  • You have the right to data portability, which means that upon request, We will transfer Your data to a third party that You nominate.

 

  • You have the right to lodge a complaint to the Austrian Data Protection Authority (Datenschutzbehörde) in the event that You are of the opinion that a breach of data security has occurred.

 

You can exercise the aforementioned rights at any time.

 

If You have any questions about Our data security or Your application, please do not hesitate to contact Us:

 

DIMOCO Payments GmbH

DIMOCO Human Resources Department

Campus 21, Europaring F15/302

2345 Brunn am Gebirge, Austria

E-mail: careers@dimoco.eu

Telephone: +43 1 33 66 888 – 0